Important safety information

The main purpose of We Hive is to build a safe and secure environment where everyone whether it is an au pair or a family will feel safe to share, discuss and find each other to create the perfect match.

It is important to fully grasp and carefully consider the following safety information and if in doubt never hesitate to contact us to discuss your concern. Remember that We Hive founder has been both an au Pair and a host family so please take our advice to keep safe and this is one of the main reasons that you should choose us as part of your au pairing journey.

Please note that at We Hive do not tolerate any form or shape of discrimination so let’s make We Hive a place of exchange that will make this world a better place!

Safety Standard

SSL encryption: We Hive website operates with SSL encryption. This guarantees the privacy of communication between your browser and our web servers, preventing unauthorized access by third parties.
HTTPS: Hypertext transfer protocol secure is the secure version of HTTP used by We Hive, which is the primary protocol used to send data between a web browser and a website. HTTPS is encrypted in order to increase security of data transfer. Always be safe and check that you are in a “HTTPS” only website.

Profile checks

Profiles are check upon registration by the We Hive Team. Identification may be asked if in doubt
Family and Au Pair need to be registered to see each other profiles
Only Family with our basic or premium membership options can have access to au pair contact details
Uncomplete profiles cannot have access to We Hive member details
Inactive profiles will be deleted after a few months

First exchange between family and Au Pair

Think carefully on your selection criteria to select the best possible match
Prepare a list of questions that you can ask to potential candidates
Make sure that you understand all visa regulations if applicable as well as timing
Check driving license if required
Have a look at the EU au pair contract as a basis of your discussion
Use Video calls
Ask for proof of identity
Have a background check done to reassure each other
Prepare your references (childcare, character or family reference) to share with each other
Never give your personal address in advance
Never send any money in advance
Meet, meet more than once to make sure that you selected the right match

Check List for Au Pairs

Have an open return ticket if you are travelling far away from home (may be required by visa regulation anyway)
Make a copy of your passport
Review the au pair contract and sign a copy
Make sure you cover yourself by a proper health insurance while abroad
Have money to cover yourself for the first few weeks of your stay
Register with your home consulate upon arrival
Keep in touch with your family and friends while abroad and give them your new contact details
Talk straight away to We hive if you feel unsafe!

Welcoming the Au Pair into her new home

Be prepared to stay with the au pair for the first week of arrival (perhaps using homeworking)
Enjoy each other as a new family and prepare some outings with the children to fully integrate the au pair
Give the au pair a list of emergency contact and numbers
Take the au pair personal emergency contact details (parents, friends)
Discuss with the au pair any vital information regarding your children (allergies, illness, schooling ect.)
Show the au pair the first aid supplies
Show the au pair around your home and how things works
If driving, accompany the au pair in the area for her first drives
Keep having regular meetings to chat on family integration

When things don’t go according to plan

Discuss with each other to see if relationship can be fixed
Be aware of the au pair regulations as two week’s notice is generally given if things do not go according to plan
Contact the local police if case of a real emergency
Contact We Hive emergency number
It may be possible for the au pair to find another family while still in the country, contact We Hive
Report any abusing profile to We Hive